How Can We Help

How Can We Help

Healing Resources

An elderly couple is sitting on a bench looking at a lake.

A loved one has passed. Now family, friends and yourself are beginning the difficult journey of working through the loss. Many feelings and questions will arise. The important thing to remember is that there are people and organizations to help you. You owe yourself and your loved ones to work through your grief.

AARP | Grief and Loss

Information and resources on many topics regarding grief and loss of a loved one.

American Association of Suicidology

Information and resources; referrals to suicide survivor groups.

Center for Loss and Life Transition

Resources, education and training, and referral for bereaved families; provides a certificate program in Death and Grief studies for bereavement professionals.

The Compassionate Friends

Information and resources for bereaved families who have experienced the death of a child.

The Dougy Center

Information, education, referral and support for children and families; publishes a national directory of support programs for bereaved children.

Share Pregnancy & Infant Loss

SHARE support is a community for anyone who experiences the tragic death of a baby. We often serve parents, grandparents, siblings, and others in the family unit, as well as the professionals who care for grieving families. Share is a national organization with over 75 chapters in 29 states.

Parents of Murdered Children, Inc.

POMC makes the difference through on-going emotional support, education, prevention, advocacy and awareness.

FAQ's

  • Why do I need to plan a funeral for my loved one?

    One of the most important reasons for planning a meaningful funeral is that it helps you and your family focus their thoughts and feelings on making it memorable to honor your loved one. The funeral encourages you to think about the person and explore the meaning of their life and the ways in which they touched you the lives of others. The remembering, reflecting and choices that take place during the planning and conducting of the funeral service are often an important part of the process of grief and mourning.


    Ultimately, this process of contemplation and discovery creates a memorable and moving funeral experience for all who attend.

  • What Makes a funeral meaningful?

    Meaningful funerals are made up of many different parts such as visitation/wake, music, readings, eulogy/remembrance memories, symbols, procession, committal service and gathering. When all the parts are combined it makes for a meaningful experience for you, your family and friends.


    Even among different faiths and cultures, funeral ceremonies throughout North America often include many of the same elements. Your faith or culture may have its own variations on these elements and you should be encouraged to follow them as you see fit.

  • Who should I turn to for help to plan to meaningful funeral?

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  • What kind of funeral service should I have?

    You can choose from a variety of funeral service types and formats. Some people think that funerals must conform to traditional ways, but there is no one right way to have a funeral. A funeral can be fitted for the deceased, surviving family and friends. Just as grief has many dimensions and different experiences for people, funerals can also be unique.


    This is an opportunity to be creative and to share an honest expression of your most heartfelt values. There are no rigid rules that need to be followed, but there are guidelines that can help you if you are unsure how you might proceed.

  • How do I ensure the funeral is personalized?

    The funeral service you plan should be as special as the life you will be remembering. Here are a few ideas:


    • Write a personalized obituary.
    • Create a column in the guest book for people to jot down a memory after they sign their name.
    • Display personal items and hobby items on a table at the visitation.
    • Show a DVD or slide show of the person’s life during the funeral.
    • Select flowers that were meaningful to the person who died.
    • Use a lot of music, especially if music was meaningful to the person who died or means something to your family.
    • At the funeral, invite people to write down a memory of the person who died. Appoint someone to gather and read the memories aloud.
    • Create a personalized grave marker.
  • Eulogy - A Loving Tribute

    A eulogy is a speech or writing in honor and celebration of your loved one. It is a very personalized way of how they have touched your life and others. This special task, delivered by a relative, friend or clergy, helps the survivors say goodbye and begin the healing process.


    • Preparing a Eulogy: A Step-By-Step Guide
    • Eulogy Examples
    • Bereavement Poems

  • What Happens During Cremation

    Cremation is a form of final disposition or handling a body after death that has existed for thousands of years. This process has evolved to a state of the art procedure today.


    The first step of cremation is obtaining a signed authorization to cremate the deceased from the closest family member(s).


    The next step is to remove any items not wished to be cremated with the body, such as jewelry. Medical devices such as pacemakers are removed to prevent an explosion during cremation. There is no embalming unless the family wishes to have a public viewing.


    The body is placed in a cremation casket made of wood. The funeral director or crematory operator will place an ID tag with the body for proper identification. This is done so that the correct remains are returned.


    The fourth step is to place the body inside of the cremation chamber. Inside the sealed chamber, the space is heated to a range of 1800-2000 degrees Fahrenheit. The process takes anywhere from 1 ½ – 3 hours depending on the cremation chamber.


    After the cremation process is completed, the remains are the consistency of fine ash. The fine ash is bagged with the ID tag. The bag will be returned to the family in a selected urn.


    The family can take care of the ashes by burial, placing in a columbarium niche, taken home or scattered. In addition, the remains can be separated into multiple urns, keepsakes or jewelry designed as a final resting place.


    Cremation is a respectful, dignified process chosen by many families. However, some faiths discourage or prohibit cremation. If you plan to hold a religious funeral ceremony or have the remains buried in a church cemetery, check in advance to make sure there are no issues.

  • Funeral Etiquette

    Do Dress Conservatively

    If possible, find out what the dress code is.

     

    Don’t Sit Just Anywhere

    The first few rows are reserved for family members and close friends. If you are neither, sit in the middle or back of the church or venue.

     

    Do Act Normal

    You can offer a simple expression of sympathy. “I’m sorry for your loss” is usually enough. Giving a gift before or after the funeral is thoughtful. Signing the memorial guest book with your name and relationship helps the family place you in the future. Keeping in touch is good, as grieving doesn’t end with the funeral.

     

    Don’t Be Late

    A good rule of thumb is to arrive 15 minutes early. If you think it is going to be a crowded service, arrive 30 minutes early to get a seat.

     

    Do Laugh

    It’s ok to laugh when someone is sharing a funny story during the eulogy or viewing visit.

     

    Don’t Feel you have to view the open casket

    Act according to what is comfortable for you.

     

    Do Step into the receiving line

    A simple “I’m sorry for your loss”, your name and how you knew the deceased is acceptable.

     

    Don’t Instagram, Snapchat or Tweet The Funeral

    To avoid temptation, turn the smartphone off. The best solution is to leave it in the vehicle. It is ok to take photos when you are away from the mourners and are taking group shots with friends and family members after the service.

     

    Do Bring Kids

    It is generally fine to bring children age 6 and over to a funeral. Please view “Should I involve our children in the funeral?” for more information.


    Don’t Be hard on yourself If you make a mistake

    Everyone is human. An apology may be all that is needed to mend and soothe.

  • Should I involve our children in the funeral?

    Most of the rituals in our society focus on children. Unfortunately, the funeral ritual, whose purpose is to help mourners begin to heal, is often not seen as a ritual for kids. Too often, children are not included in the funeral because adults want to protect them.


    Funerals are painful, but children have the same rights and privileges to participate in them as adults do.


    Here are ways to appropriately include children:


    Help explain the funeral to them – Tell children what will happen before, during and after the ceremony. Give as many specifics as they seem interested in hearing. Here is an example, If the body will be viewed either at a visitation or at the funeral itself, let the child know this in advance. Explain what the casket and body will look like. If the body is to be cremated, explain what cremation means and what will happen to the cremated remains.


    Find age-appropriate ways for children to take part in the funeral – Grieving children feel included when they can share a favorite memory or read a special poem as part of the funeral. Bashful children can participate by lighting a candle or placing something special in the casket (a memento, a drawing, a letter or a photo).


    Understand that children often need to accept their grief in doses, and that outward signs of grief may come and go. It is not unusual, for example, for children to want to roughhouse with their cousins during the visitation or play video games right after the funeral. Respect the child’s need to be a child during this extraordinarily difficult time.

Helpful Information

Benefits

Social Security Administration Social Security has provided financial protection for our nation’s people for over 80 years. Chances are, you either receive Social Security benefits or know someone who does. With retirement, disability, and survivors benefits,


Social Security is one of the most successful anti-poverty programs in our nation’s history. The toll-free is 1-800-772-1213 (TTY 1-800-325-0778).


Veterans Information

U.S. Department of Veterans Affairs – VA


U.S. Department of Veterans Affairs National Cemetery Administration – NCA

The NCA operates 135 national cemeteries in the U.S. and Puerto Rico. Burial and memorial benefits are available for eligible service members, Veterans, and family members. The toll-free number is 1-800-827-1000.


There are many classifications for being eligible and not eligible for Military Funeral Honors. The information for both topics is in Eligibility.


The following sections provide helpful information – Resources Guide and Frequently Asked Questions


Burial Flags

A United States flag is provided, at no cost, to drape the casket or accompany the urn of a deceased Veteran who served honorably in the U. S. Armed Forces. It is furnished to honor the memory of a Veteran’s military service to his or her country. VA will furnish a burial flag for memorialization for any other than dishonorably discharged.


Headstones, Markers and Medallions

The Department of Veterans Affairs (VA) furnishes upon request, at no charge to the applicant, a Government headstone or marker for the unmarked grave of any deceased eligible Veteran in any cemetery around the world, regardless of their date of death.


Headstone and Marker Inscription Abbreviations

You will find a list providing the most commonly inscribed abbreviations placed on Government-furnished headstones and markers.


The following two brochures  provide helpful information at a glance – NCA Brochure and Headstone, Markers and Medallions Brochure.


National Archives

Request your military service records – This includes DD214/Separation Documents, Personnel Records, Replacement Medals, and/or Medical Records. The number is 1-866-272-6272.


Dallas – Fort Worth National Cemetery information and Location

Social Security Administration Social Security has provided financial protection for our nation’s people for over 80 years. Chances are, you either receive Social Security benefits or know someone who does. With retirement, disability, and survivors benefits,


Social Security is one of the most successful anti-poverty programs in our nation’s history. The toll-free is 1-800-772-1213 (TTY 1-800-325-0778).


Funerals and Related Matters - National Organizations and Support Resources

Texas Department of Banking

The Texas Department of Banking regulates funeral pre-arrangements in Texas. This website offers consumer information to help you make an informed choice when prearranging funeral services.


Texas Funeral Director Association

We strive to make our members and visitors feel comfortable and to assist them by answering questions on a variety of funeral-related issues.


International Cemetery, Cremation & Funeral Association

To provide exceptional education, networking and legislative guidance and support to progressive cemetery, funeral and cremation professionals worldwide.


Cremation Association of North America

CANA’s mission is to serve as the leading authority on all aspects of cremation. When you register for a CANA certification program, convention, online class or join as a member, you become a participant in a community of cremation experts.


International Order of the Golden Rule

Founded in 1928, OGR’s mission is to make independent funeral homes exceptional. We do this by building and supporting member interaction, information exchange and professional business development through a wide range of programs, services and resources.


National Funeral Directors Association

The National Funeral Directors Association is the worldwide source of expertise and professional resources for all facets of funeral service. Through education, information and advocacy, NFDA is dedicated to supporting members in their mission to provide families with meaningful end-of-life services at the highest levels of excellence and integrity.

Education

Mothers Against Drunk Driving (MADD)
Education, resources and advocacy for bereaved families.


National Hospice and Palliative Care
The National Hospice and Palliative Care Organization (NHPCO) is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end-of-life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.


National Institute of Mental Health Public Inquiries
Education and publications for families and professionals

Glossary

  • Arrangement Conference A meeting with the funeral director in which you discuss your wishes for the funeral and the disposition of the body.
  • Ashes Are the cremated remains of a body after cremation.
  • Burial Also called interment, earth burial at a cemetery is the most traditional method for final disposition of the body.
  • Casket A special container for burying a body.
  • Cemetery An area of land set apart for or containing graves, tombs or funeral urns.
  • Columbarium A room or building with niches or recesses for funeral urns to be stored.
  • Committal Service A brief graveside ceremony held with the casket or urn present before it is lowered into the ground.
  • Cremation A form of disposition that involves reducing the body through intense heat to cremated remains.
  • Crypt An above ground burial site in a mausoleum.
  • Direct Cremation A cremation without a funeral or memorial service.
  • Embalming A method of preserving the body for a number of days following death. This allows the family to view the body and hold the funeral service on a day that is convenient for out-of-town friends and relatives.
  • Eulogy A eulogy is a speech in celebration of your loved one, a very personal account of the way they have touched your life and others.
  • Funeral The ceremony that honors and celebrates the end of a person’s life.
  • Funeral Director A person who provides personalized services to a family to create a meaningful ceremony or ritual during a life transition.
  • Grave Liner An outer container that protects the casket from the weight of the earth.
  • Hearse A large funeral vehicle used for moving a body and casket to the place of burial.
  • Honorarium The fee typically paid to a clergy-person or celebrant for officiating the funeral ceremony and to musicians or soloists for their contributions.
  • Mausoleum A small building in a cemetery that is like a burial plot above the ground.
  • Niche One of a number of recesses in the wall of a columbarium where the urn containing cremated remains is placed.
  • Obituary A notice in the newspaper that announces the death to the community and summarizes the person’s life. The article invites readers to attend the funeral and/or make memorial contributions in the name of the person.
  • Pallbearers Pallbearers will carry the casket from the funeral site to the hearse, then from the hearse to the burial site.
  • Urn A small vase-like container specially designed for holding cremated remains.
  • Vault A concrete or metal container into which the casket is placed before burial at a cemetery.
  • Visitation A scheduled time for family and friends to come and see the deceased after they have been prepared by a funeral home.
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